These Good Talk EDU Terms of Use ("EDU Terms") apply when Good Talk is used under a Good Talk EDU contract with a school, district, or education institution. Good Talk EDU is the Good Talk experience operated under that contract with school-specific rules for access, data use, student protection, reporting, and authorized school review.
These EDU Terms apply together with the Good Talk EDU Privacy Policy and the applicable Good Talk EDU contract or other written agreement between Good Talk and the school or district. If a written school or district agreement conflicts with these EDU Terms, the written agreement controls for that school or district. Use of the Good Talk app and website outside a Good Talk EDU contract is governed by the Good Talk App and Website Terms of Use.
Good Talk EDU may be used only by students, educators, counselors, administrators, crisis responders, and other school-authorized users. Schools and districts control which users may access their Good Talk EDU environment and are responsible for configuring authorized users, schools, cohorts, roles, access lists, and identity provider settings.
Good Talk EDU access may require a school install link, school install token, school-authorized sign-in, domain checks, Google Workspace group membership checks, cohort membership, or role-based authorization. Users must not share login credentials, bypass access controls, use another person's account, or attempt to access another student's data or another school environment.
Good Talk EDU provides AI-powered conversation simulations, coaching, feedback, scoring, scenario generation, text and voice practice, safety checks, role-based reporting, safety alert workflows, and related tools for school-authorized educational use. All conversations in Good Talk EDU are simulations with AI technology. They are not conversations with a human, therapist, counselor, attorney, doctor, crisis responder, or other professional.
Students may use Good Talk EDU only as authorized by their school or district. Students should follow their school's acceptable use, safety, supervision, and student support policies when using Good Talk EDU. If a student or user may be in danger or needs urgent help, contact appropriate school personnel, emergency services, a parent or guardian, or a qualified professional.
Parents and eligible students generally exercise access, review, correction, amendment, deletion, and similar education record rights through their school or district. Good Talk will reasonably support schools and districts in responding to those requests as described in the Good Talk EDU Privacy Policy and applicable school agreements.
Good Talk EDU student data is governed by the Good Talk EDU Privacy Policy. Good Talk EDU is designed to support FERPA and COPPA compliant school use. Good Talk EDU does not use student data for targeted advertising, behavioral advertising, published marketing examples, published testimonials, commercial profiles unrelated to the EDU Service, or unrelated commercial purposes.
When a school or district authorizes Good Talk EDU for educational use, Good Talk relies on school authorization where COPPA permits a school to consent on behalf of parents for collection and use of student personal information solely for the use and benefit of the school and for no other commercial purpose.
Good Talk EDU uses AI service providers to generate simulated responses, coaching, scoring, scenario metadata, safety checks, voice responses, and transcriptions. AI output may be inaccurate, incomplete, inappropriate, or unsuitable for a student's situation. Users and school staff should use appropriate judgment before applying any suggestion outside the app.
If Good Talk identifies content that may violate these EDU Terms or safety rules, the app may block the content, exclude it from the simulation, show a safety message, provide a support resource, limit functionality, create a safety alert, notify authorized school users, or take other action Good Talk considers appropriate.
Good Talk EDU may create safety alerts when student conversation content is flagged for categories such as self-harm, violence or hate, criminal planning, illegal weapons, regulated or controlled substances, or sexual content. Safety alerts may include a limited conversation snippet, category, student, district, school, cohort, and conversation reference. Good Talk may notify authorized crisis responders, school administrators, and cohort teachers configured by the school.
Authorized school users may review role-scoped analytics, conversation details, alerts, annotations, exports, deletion tools, and audit logs. Schools and districts are responsible for configuring authorized users appropriately and using these tools in accordance with applicable law, school policies, and school agreements.
Users are responsible for the information they submit to Good Talk EDU. Users agree to use Good Talk EDU only for lawful, school-authorized purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the service.
Good Talk EDU may provide authorized school users with role-based admin console tools for analytics, conversation review, annotations, safety alerts, exports, deletion previews, deletion workflows, and audit logs. Depending on role and school configuration, teachers may be scoped to assigned cohorts, and administrators may be scoped to authorized schools or districts. Deletion workflows may permanently delete school-controlled data, subject to applicable agreements, legal obligations, and security or audit retention needs.
All Good Talk software, service design, logos, graphics, documentation, and other Good Talk materials are the property of Good Talk or its licensors and are protected by copyright, trademark, and other laws. Users may use Good Talk EDU only as permitted by these EDU Terms, the app experience, and any applicable school or district agreement.
As between Good Talk and the school or district, school-controlled student data remains governed by the applicable school agreement and the Good Talk EDU Privacy Policy. Users grant Good Talk the limited rights needed to host, process, display, analyze, secure, support, and otherwise provide Good Talk EDU for the school-authorized educational purpose.
Schools and districts are responsible for using Good Talk EDU in accordance with applicable law, school policies, student support practices, acceptable use rules, and school agreements. Schools and districts are responsible for providing any notices, authorizations, consents, supervision, or instructions required for their use of Good Talk EDU, except where a written agreement assigns a responsibility differently.
Good Talk EDU is provided on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Good Talk, its affiliates, and their respective employees, agents, third-party content providers, and licensors do not warrant that Good Talk EDU will be uninterrupted or error-free, that all content will be accurate or appropriate, or that the results obtained from use of Good Talk EDU will meet any user's, school's, or district's needs.
To the maximum extent permitted by law, Good Talk will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from use of, or inability to use, Good Talk EDU. Any separate written agreement between Good Talk and a school or district may include additional or different allocation of risk.
Good Talk reserves the right, at its sole discretion, to modify or replace these EDU Terms at any time. If the changes constitute a material change, Good Talk will provide notice by updating this page, notifying affected schools or districts where appropriate, or using another reasonable notice method.
If you have questions about these EDU Terms, please contact us at support@good-talk.ai.